Members FAQs
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{{+1}}How do I pay my membership if I do not have a recurring payment in place with PayPal{{-1}}
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If you set you membership up either manually, cancelled your recurring payment or for any reason your recurring payment was not processed by PayPal you can pay your membership on line by following these steps:
All you have to do is:
- Open the web site and sign in using your email, user name and password you used when you established your account. If you have forgot your password follow the links to set a new one.
- Once you have signed in click on the red JOIN NOW button.
- Select the membership level you want - click on that.
- Follow the prompts to pay your membership.
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Last Updated: February 9, 2015
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{{+1}}How do I check if I have an automatic payment in place for my Fish on Fly membership renewal?{{-1}}
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- Open the PayPal account where the recurring payment was coming from.
- Enter your PayPal user name and password.
- Check if you really did have a recurring payment in place to pay your membership renewal.
- In the search box at the top right hand side of the page type “pre-approved payments” – this will give you a link to your pre-approved payments list – click the link to open the pre-approved payments list.
- Check and see if there is a pre approved payment in the list ... if there is not then the pre-approved payment to Fish in Fly was either not set up or more likely was cancelled by you at some stage.
- If it is in the list and your PayPal credit card number and other details are still current contact PayPal and ask why it was not paid.
- The most common reason is:
- That users have not updated their details with PayPal when they have changed credit cards or other details.
- They have or had insufficient funds available when the automatic payment date came around.
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{{+1}}What do I do if I had a recurring payment in place for my membership and it did not go through?{{-1}}
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- Follow this link to see if you do have a recurring payment in place.
- If you have a recurring payment in place and it did not go through contact PayPal and ask why it was not paid.
- The most common reason is:
- That users have not updated their details with PayPal when they have changed credit cards or other details.
- They have or had insufficient funds available when the automatic payment date came around.
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{{+1}}How do I cancell my recurring membership payment ?{{-1}}
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Each time you sign-in you will be directed to the "Welcome Members" page. On this page you will find our members management section and from here you can change your password, update your email address and unsubscribe from our service.{{end}}
{{+1}}What extra information do I get as a member?{{-1}}
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In addition to the free content you will also have access to the following 'Members only content' of the web site that is only available to financial members.{{end}}
{{+1}}Can I comment on individual pages and / or the website?{{-1}}
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Yes, your input is important and you can record your comments at the bottom of any content page on the web site? Alternatively you can send an email directly to [email protected] You can even make suggestions about content you would like added to the site.{{end}}
{{+1}}If I change my email address – what do I do?{{-1}}
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Each time you sign-in you will be directed to the www.fishonfly.com.au/wp Welcome Members page. On this page you will find our members management section and from here you can update your email address.{{end}}
{{+1}}How do I update my password?{{-1}}
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Each time you sign-in you will be directed to the www.fishonfly.com.au"Welcome Members". On this page you will find our members management section and from here you can update your password.{{end}}