How do I check if I have an automatic payment in place for my Fish on Fly membership renewal?

 
  1. Open the PayPal account where the recurring payment was coming from.
  2. Enter your PayPal user name and password.
  3. Check if you really did have a recurring payment in place to pay your membership renewal.
  4. In the search box at the top right hand side of the page type “pre-approved payments” – this will give you a link to your pre-approved payments list – click the link to open the pre-approved payments list.
  5. Check and see if there is a pre approved payment in the list ... if there is not then the pre-approved payment to Fish in Fly was either not set up or more likely was cancelled by you at some stage.
  6. If it is in the list and your PayPal credit card number and other details are still current contact PayPal and ask why it was not paid.
  7. The most common reason is:
    • That users have not updated their details with PayPal when they have changed credit cards or other details.
    • They have or had insufficient funds available when the automatic payment date came around.